FAQ

FAQ

Inquiries and issues about payment

Gems disappeared without any notice.
Please check your Gem purchase/use history by following steps below:

"Title screen" > "Menu" > "Customer Support" > Scroll down to the bottom > "Magic Gems owned/History of Magic Gems"

Also, as stated in the Terms of Use and the Magic Gem Agreement, the "Gems" that can be used in the in-game Shop will be exchanged to an item "Miracle Water" after 180 days from purchase.

Example 1:
Purchased 10 Gems, and then purchased another 5 Gems after 80 days.
15 Gems are owned, and 10 Gems expire after another 100 days.

Example 2:
Purchased 10 Gems, and then consumed 5 Gems after 80 days.
The remaining 5 Gems will expire after another 100 days.

*Each Gems will be exchanged to "Miracle Water" after 180 days from purchase.
*The earlier purchased Gems will be consumed upon usage.

We recommend to use the Gems as early as possible to avoid expiration.
How much does it cost to play AVABEL RANKING SEASON?
AVABEL RANKING SEASON is free to download and play.

Please note that this does not include communication fees that incur while downloading the app or accessing the server for game play.
Some services will include paid contents and payment is required when using such services.

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